Frequently Asked Questions

Products and Customization

What products are available for custom printing?

Moly Style offers a wide range of customizable products, including T-shirts, phone cases, AirPods cases, tote bags, mugs, notebooks, caps, mouse pads, posters, stickers, and more.

Can I use my own design?

Yes. You can upload your own design, photo, logo, or text. Our team will review your file and optimize it when necessary to achieve the best possible printing result.

What printing technologies do you use?

We use professional printing techniques such as Direct-to-Garment printing, screen printing, and sublimation, depending on the product material and design requirements.

Offers and Orders

What is your current promotional offer?

Enjoy 10% off all products for a limited time.

The offer is valid for one month and applies to eligible orders placed through our website.

How long does it take to prepare and deliver an order?

Order preparation takes approximately 5 business days.

Delivery usually takes an additional 2–4 business days, depending on your location. Custom or bulk orders may require additional processing time.

Can I change or cancel my order?

Because our products are made especially for you, changes or cancellations should be requested as soon as possible after placing the order.

Once production has started, we may be unable to modify or cancel the order.

Delivery and Payment

Do you deliver across Egypt?

Yes. We deliver to all governorates across Egypt.

Delivery times and fees may vary depending on your location.

How are delivery fees calculated?

Delivery fees are calculated automatically at checkout based on the delivery address.

What payment methods do you accept?

We accept payments via Instapay for orders within Egypt.

Payment instructions:

Please transfer the total order amount via Instapay to:
Instapay Number: ( 01222222102 )
After making the payment, please send us the payment confirmation to confirm your order.

Quality and Returns

What should I do if my product arrives damaged or defective?

Please contact us within 48 hours of delivery and provide clear photos or videos showing the issue.

After reviewing your case, we may arrange a replacement or refund in accordance with our return and replacement policy.

Can customized products be returned?

Customized products cannot normally be returned or exchanged unless they arrive damaged, defective, or different from the confirmed order.

Business and Bulk Orders

Do you serve businesses?

Yes. We work with individuals, companies, events, schools, and organizations that need customized products, corporate gifts, uniforms, or branded merchandise.

Do you offer discounts for bulk orders?

Yes. Special pricing is available for bulk and corporate orders. The discount depends on the product type, design, and quantity.

Please contact our team for a customized quotation.

Contact Us

How can I contact customer service?

You can contact us through:

Phone and WhatsApp: 01055776688
Email: info@molystyle.com
Website: molystyle.com